Locked In

Privacy Statement (EU)

Last updated: 10/10/2026

This statement applies to citizens and permanent legal residents of the EEA and Switzerland.

We explain what we do with the data obtained via https://lockedin.pt. We comply with privacy legislation (GDPR).

  • We clearly state purposes of processing.
  • We limit collection to data necessary for legitimate purposes.
  • We request explicit consent where required.
  • We implement appropriate security measures and require them from processors.
  • We respect your right to access, rectify, and erase your data.

1. Purpose, Data and Retention

1.1 Contact

Data: name, email, phone, IP address. Legal basis: consent. Retention: 36 months.

1.2 Payments

Data: name, email, phone, IP address. Legal basis: contract performance or pre-contract measures. Retention: 36 months.

1.3 Legal obligations

Data: name, email, phone, IP address. Legal basis: compliance with legal obligations. Retention: 36 months.

1.4 Statistics

Data: IP address, geolocation, gender, date of birth. Legal basis: consent. Retention: 36 months.

2. Sharing

We share data only with processors and third parties for whom consent is obtained.

3. Cookies

Our site uses cookies. See our Cookie Policy for details.

4. Disclosure practices

We disclose personal data when required by law or court order, to law enforcement, and in acquisition/merger contexts.

We have a Data Processing Agreement with Google.

5. Security

We implement measures such as DKIM, SPF, DMARC, TLS/SSL, HSTS, security headers, and vulnerability detection.

6. Meta Pixel (Meta Platforms Ireland Limited) and third-party sites

Meta Pixel (Meta Platforms Ireland Limited): measurement and personalisation of advertising on Facebook and Instagram.

6.1 Meta Pixel (Facebook and Instagram)

With your consent in the "Advertising" category, we use Meta Pixel, a technology provided by Meta Platforms Ireland Limited (Merrion Road, Dublin 4, D04 X2K5, Ireland). Meta Pixel allows us to measure the effectiveness of our ads on Facebook and Instagram, understand which actions are taken on our website after an ad (for example, viewing a room, starting a booking or completing a purchase) and show ads to people who have already visited our website.

Cookies used: _fbp (lockedin.pt, 90 days), _fbc (lockedin.pt, 90 days, only when arriving via a Meta ad) and fr (facebook.com, 90 days).

Meta Pixel is only loaded after you accept the "Advertising" category and is no longer used if you withdraw that consent. You can change your choices at any time under "Manage preferences". More information: https://www.facebook.com/privacy/policy

6.2 Third-party sites

This statement does not apply to third-party sites linked from our site.

7. Changes

We reserve the right to amend this privacy statement.